Please do not use this page to report an emergency. If you are reporting an incident around the coastline or at sea please dial 999 or 112 and ask for the coastguard. Contacting us directly could result in a delay to required search and rescue assets being deployed.

Contact us

Thank you for choosing to contact us at the RNLI. Here you’ll find the different ways you can contact us depending on your enquiry, including general RNLI address, RNLI phone number and RNLI email address details.

Portrait of Tower RNLI Crew Member Tim McDonnell

Photo: Nathan Williams

Tower RNLI Crew Member Tim McDonnell.

As a member of the RNLI family, you’re at the heart of everything we do, and we always love to hear from you.

Like you, we're facing challenging times

When you contact us, you may find we’re busier than usual. That’s because, even in these challenging times for us all, many kind and generous supporters like you are contacting us to support our lifeboat volunteers. Because the drop in our income is expected to be millions and, now more than ever, they need your support.

The health crisis has hit our charity hard, yet our lifeboat volunteers are busier than ever. The money that would usually help give them everything they need just never came in. And now there's the extra cost of essential PPE like face masks and gloves. 

Nothing could have prepared our volunteers for the pandemic. But they kept on answering the call to rescue, 24/7, ready and willing to launch to the rescue. Now they need your help. To bring hope to the brave volunteers who give up so much to save others.

Please donate to our spring appeal and give our crews hope. Your kind gift, no matter how much, will help to keep our volunteer lifeboat crews trained and equipped to launch and save lives. Give them the gift of hope this spring.

Thank you for your patience and kindness during these uncertain times.

General RNLI phone number

Call us on:

0300 300 9990 (UK)
1800 991802 (Ireland)

Our Supporter Experience Team are here to help Monday-Friday, 8am-6pm. 

General RNLI address

Visit us or write to us:

RNLI
West Quay Road
Poole 
BH15 1HZ

General RNLI email address

To email the RNLI:

Fill in our easy online enquiry form

The RNLI's Supporter Care Team
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Our friendly Supporter Experience Team are here to help you, whatever your query. 
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Chiswick crew member John Pooley with Eddie Elgott. The Chiswick lifeboat rescued Eddie when he fell into the River Thames chasing Easy the dog who had slipped his lead.
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Group shot of RNLI crew members
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RNLI youth education volunteers present at a school
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The RNLI College, taken from Holes Bay in Poole
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Kyle of Lochasl crew member and Lifeboat Press Officer, Andrew MacDonald.
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Media enquiry? Get in touch with one of our Press Offices located throughout the UK and Ireland.
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Swanage Lifeboat Station's D class lifeboat, Jack Cleare
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Bring hope, even on the darkest days

Coronavirus has delayed crucial crew training and lifeboat maintenance. A kind donation from you could help keep our crews safe and ready to rescue. Will you give us hope this spring?