Contact us

Thank you for choosing to contact us at the RNLI. Here you’ll find the different ways you can contact us depending on your enquiry, including general RNLI address, RNLI phone number and RNLI email address details.

Portrait of Tower RNLI Crew Member Tim McDonnell

Photo: Nathan Williams

Tower RNLI Crew Member Tim McDonnell.

As a member of the RNLI family, you’re at the heart of everything we do, and we always love to hear from you.

Like you, we're facing challenging times

When you contact us, you may find we’re busier than usual. That’s because, even in these challenging times for us all, many kind and generous supporters like you are contacting us to support our lifeboat volunteers. Because the drop in our income is expected to be millions and, now more than ever, they need your support.

The health crisis has hit our charity hard, yet our lifeboat volunteers are busier than ever. The money that would usually help give them everything they need just never came in. And now there's the extra cost of essential PPE like face masks and gloves. 

This Christmas, our volunteer lifeboat crews will be on call 24/7, ready and willing to save lives. Just as they have been throughout the pandemic. They will launch around 100 times, leaving their own loved ones at a moment’s notice to rescue someone else’s. You’re the lifesaver they need to bring each other - and those they rescue - home safe.

Please donate to our emergency appeal today to bring the crew home safe. Your kind gift, no matter how much, will help to keep our lifeboat volunteers trained and equipped to brave the unexpected - and come home safe - which is the best Christmas present they, and their families, could receive. 

Thank you for your patience and kindness during these uncertain times.

General RNLI phone number

Call us on:

0300 300 9990 (UK)
1800 991802 (Ireland)

Our Supporter Experience Team are here to help Monday-Friday, 8am-6pm. 

General RNLI address

Visit us or write to us:

RNLI
West Quay Road
Poole 
BH15 1HZ

General RNLI email address

To email the RNLI:

Fill in our easy online enquiry form

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Bring the crew home safe this Christmas

Volunteer lifeboat crews are busier than ever. The risks they face are greater. The costs to keep them safe are rising. But income is falling. Can they and their families count on your kindness this Christmas?