Contact us

You’re at the heart of everything we do and we love to hear from you. Depending on your enquiry, there are many ways to contact us.
Portrait of Tower RNLI Crew Member Tim McDonnell

Photo: Nathan Williams

Tower RNLI Crew Member Tim McDonnell.

Call us

UK: 0300 300 9990
Ireland: 1800 991802

Our helplines are open Monday to Friday, from 8am to 6pm

Write to us

West Quay Road
BH15 1HZ

Get in touch
The RNLI's Supporter Care Team
Make an enquiry
Our friendly Supporter Care Team are here to help you, whatever your query. 
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Tell us your story
Chiswick crew member John Pooley with Eddie Elgott. The Chiswick lifeboat rescued Eddie when he fell into the River Thames chasing Easy the dog who had slipped his lead.
Share your story
Have you ever been rescued by the RNLI? Tell us your story and inspire others to stay safe.
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Group shot of RNLI crew members
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We value your feedback and the opportunity it gives us to improve what we do and how we do it.
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Crew with 'welcome' sign on a beach
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Contact the college
The RNLI College, taken from Holes Bay in Poole
Contact the RNLI College
The RNLI College is the home of our lifesavers’ training. And it’s the perfect place to host an event.
Contact the college
Contact an office
Kyle of Lochasl crew member and Lifeboat Press Officer, Andrew MacDonald.
Contact our Press Office
Media enquiry? Get in touch with one of our Press Offices located throughout the UK and Ireland.
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Get Answers
Swanage Lifeboat Station's D class lifeboat, Jack Cleare
Find answers to the most frequently asked questions about the RNLI and our lifesaving work.
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Lifeboat volunteers need your help right now

Our crews are facing their toughest Christmas ever. Call outs are increasing, but RNLI income has gone down. And people are still getting into danger in the water. It’s a Perfect Storm. But you can help them through it with a donation today.