Contact us

Thank you for choosing to contact us at the RNLI. Here you’ll find the different ways you can contact us depending on your enquiry, including general RNLI address, RNLI phone number and RNLI email address details.
Portrait of Tower RNLI Crew Member Tim McDonnell

Photo: Nathan Williams

Tower RNLI Crew Member Tim McDonnell.

As a member of the RNLI family, you’re at the heart of everything we do, and we always love to hear from you.

Like you, we're facing challenging times

When you contact us, you may find we’re busier than usual. That’s because, even in these challenging times for us all, many kind and generous supporters like you are contacting us to support our lifeboat volunteers. Because our income is falling and, now more than ever, they need your support.

The health crisis has hit our income hard. Lockdown halted the fundraising events we rely on to power our lifesaving service. Yet our lifeboat crews have never stopped being on call 24/7, ready and willing to save lives. They still need protective crew kit and fuel to launch their lifeboats. And their lifeboat stations and lifeboats still need to be maintained and repaired. With your support, they’ll always be ready, right now and in the future.

If you’d like to help our lifeboat crews weather the storm, please make a donation to our emergency appeal today. Your support will make a lifesaving difference. Not only to the people we rescue and their loved ones, but to our lifesavers and their families too. And means we will be there for you and yours for generations to come.

Thank you for your patience and kindness during these uncertain times.

General RNLI phone number

Call us on:

0300 300 9990 (UK)
1800 991802 (Ireland)

Our Supporter Experience Team are here to help Monday-Friday, 8am-6pm. 

General RNLI address

Visit us or write to us:

RNLI
West Quay Road
Poole 
BH15 1HZ

General RNLI email address

To email the RNLI:

Fill in our easy online enquiry form

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Chiswick crew member John Pooley with Eddie Elgott. The Chiswick lifeboat rescued Eddie when he fell into the River Thames chasing Easy the dog who had slipped his lead.
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The RNLI College, taken from Holes Bay in Poole
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Kyle of Lochasl crew member and Lifeboat Press Officer, Andrew MacDonald.
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Swanage Lifeboat Station's D class lifeboat, Jack Cleare
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