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Please do not use this page to report an emergency. If you are reporting an incident around the coastline or at sea please dial 999 or 112 and ask for the coastguard. Contacting us directly could result in a delay to required search and rescue assets being deployed.

Contact us

Thank you for choosing to contact us at the RNLI. Here you’ll find the different ways you can contact us depending on your enquiry, including general RNLI address, RNLI phone number and RNLI email address details

Male crew member looks to camera and is smiling

Photo: RNLI/Harrison Bates

Hayling Island RNLI Crew Member Matt Farr

As a member of the RNLI family, you’re at the heart of everything we do, and we always love to hear from you.

Like you, we're facing challenging times

While many of our call outs end happily, the sad truth is that sometimes, despite our very best efforts, people still drown.

We believe even one life lost is one too many. Our lifeboat volunteers don’t launch into rough seas to save most people. We’re in it to save every one. 

Your generosity could help provide our crews and lifeguards with the training, kit and water safety education they need to keep more people safe. This Christmas, donate to our appeal to help give our lifesavers the best possible chance to save every one.

Thank you for your patience and kindness.

General RNLI phone number

Call us on:

0300 300 9990 (UK)
01 511 9836 (Ireland)

Our Supporter Experience Team are here to help Monday-Friday, 8am-6pm. 

General RNLI address

Visit us or write to us:

RNLI
West Quay Road
Poole 
BH15 1HZ

General RNLI email address

To email the RNLI:

Fill in our easy online enquiry form

The RNLI's Supporter Care Team
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Our friendly Supporter Experience Team are here to help you, whatever your query. 
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Chiswick crew member John Pooley with Eddie Elgott. The Chiswick lifeboat rescued Eddie when he fell into the River Thames chasing Easy the dog who had slipped his lead.
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The RNLI College, taken from Holes Bay in Poole
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Kyle of Lochasl crew member and Lifeboat Press Officer, Andrew MacDonald.
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Swanage Lifeboat Station's D class lifeboat, Jack Cleare
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