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Please do not use this page to report an emergency. If you are reporting an incident around the coastline or at sea please dial 999 or 112 and ask for the coastguard. Contacting us directly could result in a delay to required search and rescue assets being deployed.

Contact us

Thank you for choosing to contact us at the RNLI. Here you’ll find the different ways you can contact us depending on your enquiry, including our address, email address and phone number.

Male crew member looks to camera and is smiling

Photo: RNLI/Harrison Bates

Hayling Island RNLI Crew Member Matt Farr

Through challenging times, and in challenging seas, our mission remains the same

We believe that even one life lost is too many. Our lifeboat volunteers don’t launch into churning seas to save most people. They’re on a mission to save every one.

When our crews are launching to someone in desperate need of help, they rely on the training, kit and lifesaving equipment that gets them there quickly and safely – the things that people like you help provide. When you give to one of our appeals, your gift could help to buy the seconds that save a life.

Thank you for your patience and kindness.

General RNLI phone number

Call us on:

0300 300 9990 (from the UK)
01 511 9836 (from Ireland)
+44 1202 663234 (from any other country)


Our Supporter Experience Team are here to help Monday-Friday, 8am-6pm. 

General RNLI address

Visit us or write to us:

RNLI
West Quay Road
Poole 
BH15 1HZ

General RNLI email address

To email the RNLI:

Fill in our easy online enquiry form

The RNLI's Supporter Care Team
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Our friendly Supporter Experience Team are here to help you, whatever your query. 
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Chiswick crew member John Pooley with Eddie Elgott. The Chiswick lifeboat rescued Eddie when he fell into the River Thames chasing Easy the dog who had slipped his lead.
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Group shot of RNLI crew members
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RNLI youth education volunteers present at a school
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Find out how you can book a youth education, safety or community presentation from one of the RNLI’s expert presenters.
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The RNLI College, taken from Holes Bay in Poole
Contact the RNLI College
The RNLI College is the home of our lifesavers’ training. And it’s the perfect place to host an event.
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Kyle of Lochasl crew member and Lifeboat Press Officer, Andrew MacDonald.
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Media enquiry? Get in touch with one of our Press Offices located throughout the UK and Ireland.
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Swanage Lifeboat Station's D class lifeboat, Jack Cleare
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Find answers to the most frequently asked questions about the RNLI and our lifesaving work.
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