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Please do not use this page to report an emergency. If you are reporting an incident around the coastline or at sea please dial 999 or 112 and ask for the coastguard. Contacting us directly could result in a delay to required search and rescue assets being deployed.

Contact us

Thank you for choosing to contact us at the RNLI. Here you’ll find the different ways you can contact us depending on your enquiry, including general RNLI address, RNLI phone number and RNLI email address details.

Male crew member looks to camera and is smiling

Photo: RNLI/Harrison Bates

Hayling Island RNLI Crew Member Matt Farr

As a member of the RNLI family, you’re at the heart of everything we do, and we always love to hear from you.

Like you, we're facing challenging times

Nothing could have prepared our volunteers for the pandemic. But they have kept on answering calls for help 24/7, ready and willing to launch to the rescue. Now, more than ever, they need your help.

Summer is the busiest time for our lifesavers, and this summer could be their busiest yet. Your kind gift will help keep our crews ready, trained and equipped for their next emergency. Will you answer their call?

Thank you for your patience and kindness.

General RNLI phone number

Call us on:

0300 300 9990 (UK)
01 511 9836 (Ireland)

Our Supporter Experience Team are here to help Monday-Friday, 8am-6pm. 

General RNLI address

Visit us or write to us:

RNLI
West Quay Road
Poole 
BH15 1HZ

General RNLI email address

To email the RNLI:

Fill in our easy online enquiry form

The RNLI's Supporter Care Team
Make an enquiry
Our friendly Supporter Experience Team are here to help you, whatever your query. 
Get in touch
Chiswick crew member John Pooley with Eddie Elgott. The Chiswick lifeboat rescued Eddie when he fell into the River Thames chasing Easy the dog who had slipped his lead.
Share your story
Have you ever been rescued by the RNLI? Tell us your story and inspire others to stay safe.
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Group shot of RNLI crew members
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We value your feedback and the opportunity it gives us to improve what we do and how we do it.
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RNLI youth education volunteers present at a school
Arrange a presentation
Find out how you can book a youth education, safety or community presentation from one of the RNLI’s expert presenters.
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The RNLI College, taken from Holes Bay in Poole
Contact the RNLI College
The RNLI College is the home of our lifesavers’ training. And it’s the perfect place to host an event.
Contact the college
Kyle of Lochasl crew member and Lifeboat Press Officer, Andrew MacDonald.
Contact our Press Office
Media enquiry? Get in touch with one of our Press Offices located throughout the UK and Ireland.
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Swanage Lifeboat Station's D class lifeboat, Jack Cleare
FAQs
Find answers to the most frequently asked questions about the RNLI and our lifesaving work.
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Will you answer our Mayday call?

RNLI lifesavers are used to answering emergency calls, but today they’re putting out a call of their own. Your kind donation could help them carry on saving lives during their busiest time. Will you answer that call?