Volunteers gathered round a kitchen table writing things down on paper. On the table, there is a card with lifeboats on, as well as a mug with a lifeboat on.

Problem solving

RNLI/Nigel Millard

The RNLI has a Volunteer Problem Solving Policy to support managers and volunteers when problems arise. In the handbook, you’ll find all the tools you need to manage the volunteer problem solving process at each stage to address any issues effectively and fairly.