Contact Us

Get in touch with the team at the College.

Room reservations
Call: 0300 300 7654
Email: reception@rnli.org.uk

College reception
Including dining reservations
Call: 0300 300 7654
Email: reception@rnli.org.uk

College discovery tours
Call: 0300 300 7654
Email: tours@rnli.org.uk

Group college tours
Bespoke tours for groups of 15+
Call: 01202 336141
Email: tours@rnli.org.uk

Weddings and private events
Call: 01202 663489
Email: private_events@rnli.org.uk

Conferences and corporate events
Call: 01202 662261
Email: corporate_events@rnli.org.uk

Useful information

Car parking

Due to crew training there is limited parking on-site. However, local pay and display car parks are within walking distance of the College. If you are travelling by minibus or coach, then please inform the Events team who will be able to advise on the location of the nearest coach parking facilities.

A working venue

Please note that the RNLI College is a working venue and so we cannot guarantee access to the wave tank or simulator due to training requirements.

Accessibility

The building is designed to be fully accessible to all guests and we have two lifts located at the reception for easy access to each floor. Tours are 90 minutes long and there is a considerable amount of walking involved. If any guests will be using a mobility aid on the day, please make us aware in advance so that we can allow sufficient volunteer tour guide support.

For guests who are deaf or who have hearing impairments we have the following products available for visitors to the RNLI College. 

There’s a permanent induction hearing loops in the Waterfront Suite.

We also have portable loops available for use in our other function rooms and for our Discovery and ALC tours are available on request at time of booking (subject to availability). People with hearing aids will need to adjust them to use the loop system.

If you need any more information don’t hesitate to contact the events team on 01202 336141 and we’ll be delighted to help.

On the day

Please arrive at least 10 minutes prior to your start time and inform reception of your arrival. Tours commence from the main College reception at the designated time.

Visit the shop

Save enough time to call into our shop and pick up the perfect gift or souvenir. We’ve got homewares, clothing, tasty treats, toys, greeting cards, and much, much more. Our shops are run by volunteers, and all profits help save lives at sea.

Training is fundamental to saving lives. Through the training of our own lifesavers and that of our college visitors, we’re making a difference to the number of lives saved at sea. In 2016, our volunteer lifeboat crews rescued 8,851 and save 431 lives. Our lifeguards additionally saved 127 lives and aided 20,538 people last year. And with every £1 spent at RNLI College, you too are helping us provide the training to save lives at sea.

Gift Vouchers

Treat someone you know to one of our RNLI College gift vouchers that opens the door to a variety of experiences from an overnight stay in one of our stunning harbour view rooms, dinner in our waterside restaurant to a tour of the RNLI College.

Vouchers available from £10.

To order your vouchers email reception@rnli.org.uk or contact the reception team on 0300 300 7654.

Vouchers sent via postal delivery will be sent in a gift voucher presentation envelop by Royal Mail Second Class to arrive within 2-3 working days including Saturdays. They will arrive in a plain white envelope so as not to spoil any surprises.

Only original vouchers bearing a valid serial number will be accepted. RNLI College reserves the right to refuse vouchers which are damaged, defaced or do not feature a valid serial number. Please mention your voucher at the time of booking and present your voucher on arrival to the RNLI College. Where the total cost of dinner, accommodation or monetary value is more than the face value of the voucher, the balance must be settled on departure. Vouchers cannot be exchanged for cash neither in full or in part, where the total cost is less than the face value of the voucher,  vouchers will not be issued for the balance. Booking is necessary and is subject to availability.

For general enquiries

0300 300 7654


Our address

RNLI College
West Quay Road
Poole
Dorset
BH15 1HZ

If you’re unsure who to contact, fill out our enquiry form and the right person will get back to you

Enquire now