FAQs about lifeboat launch donations

This service donates a small amount to the RNLI every time your selected lifeboat launches. The service is connected to the system that pages the lifeboat crew.

Sign up for this service online. As part of the process, you will choose the lifeboat stations you want to follow and will be charged 25p for each launch alert you receive from these stations. Once you have chosen your preferences and given your mobile phone number and details, you will receive an SMS, to which you need to reply. This confirms the telephone number is correct and the phone is in your possession.

To sign up for lifeboat launch donations, your phone needs to be able to respond to a 5 digit shortcode. Some mobile network providers do not currently support this feature, and it is currently unavailable in the Republic of Ireland or the Isle of Man. If your phone cannot reply to a shortcode, then unfortunately you will not be able to donate using our lifeboat launch donation service.

You can stop using the lifeboat launch donation service in two ways:

  1. Reply to a launch alert with a message saying 'stop'.
  2. On this website, you can log in and choose to stop receiving notifications..

You will be charged 25p every time your local lifeboat launches, and a portion of the fee will go to the RNLI. The amount donated varies and depends on your mobile operator.

Log in with your mobile phone number and PIN. If you have forgotten your PIN you can ask for a new one to be sent.

For operational reasons, there is currently a 20-minute delay on the alerts you receive. Delays beyond our control can sometimes occur with the mobile phone service.

View the terms and conditions of this service. Note that this service is only available to UK mobile phones.

To make sure that only you set up alerts for your mobile phone, we ask you to verify your mobile telephone number.

Yes, you can pause the service for a specified period of time. Log in with your mobile phone number and PIN and choose 'Pause service'.

Log in with your mobile phone number and PIN. Your chosen stations will show on the 'My settings' page.

No. You can only choose the time of day.

This depends on the mobile phone service provider you use, however for every 25p alert you get, the RNLI will receive between 7p and 10.5p. The rest of the money goes to the network service provider.

Once you reach your maximum spend you will receive no more alerts, regardless of launches, until the following week.

No. You need to be the owner of the mobile phone or have the permission of the mobile phone owner. As part of the sign-up process you will receive an SMS, to which you will need to respond.

No, a week runs from Monday to Sunday.

Log in with your old number and choose to "Cancel service". You will then have to sign up again on the new phone. It is necessary for you to confirm the subscription on the new phone number.

There is currently a 20-minute delay on the alerts you receive. And we ask that you don't try to visit your local lifeboat station if you know the crew are heading out on a shout.